I returned to work after time off from the Thanksgiving holiday to find that I had a message waiting on my voice mail. I retrieved the message to find that the Arizona Diamondbacks had called last week about ticket relocation. My heart raced. Would this be the year that I would finally move from section 133 row 16 seat 13-14 to somewhere else? Would my prayers be answered and I would be sitting above the Diamondbacks dugout? The different scenarios raced through my head. I quickly went to the Arizona Diamondbacks web site and retrieved all of the seating maps I could find. I then dialed the number to the Diamondbacks customer service department. The first two call attempts were met with a busy signal. I hung up and frantically dialed again trying to get through. I hadn’t felt this much anxiety since I tried to call into the radio station to win some extra Diamondbacks tickets. Finally, after what seemed like an eternity, I got through. William answered the phone and asked how he could help me. I told him I was returning a call and he asked if I happened to know my priority numbers. What a silly question, I know my Diamondbacks priority number better than I know my social security number. After being on hold for a few minutes, William returned to explain that the relocation process had not yet started but they hoped to be done by the week of Christmas. What? How could they build my hopes up then dash them by telling me nothing would happen for a month? For the remainder of the day, I began a countdown on my whiteboard to remind myself of when I would hear from the Diamondbacks. I can see right now, it is going to be a long month.


read more